Legal

Privacy Policy

The short version. We collect what we need to book and complete your detailing appointment, and nothing else. We do not sell your information. We do not take payment on this website. If you want your information removed, ask us and we will remove it.

Information you give us

When you book an appointment through this website, we ask for:

  • your name
  • your email address
  • your phone number
  • your vehicle type
  • the town or ZIP code where the vehicle will be
  • the day and time window you prefer

If you text or email us instead, we keep that message and your contact details so we can answer you and arrange the work.

Information collected automatically

Like most websites, this one records basic technical information when you visit, including your IP address, your browser and device type, the pages you look at, and how you arrived here. This comes from cookies and similar technologies. It is used to keep the site working and to understand which pages people find useful.

How we use your information

  • to schedule, confirm, and carry out your detailing appointment
  • to send you a booking confirmation and appointment reminders by email
  • to contact you about your appointment, including if we need to reschedule
  • to answer questions you send us
  • to measure and improve our advertising and this website

We do not use your information to send unrelated marketing unless you ask us to.

Services we use

We use a small number of outside services to run the business. They only receive what they need to do their job, and they are not permitted to use your information for their own purposes.

  • HighLevel (LeadConnector) hosts this website, runs the booking calendar, and stores customer records.
  • Mailgun delivers our confirmation and reminder emails.
  • Google Fonts serves the typeface used on this site.
  • Meta (Facebook and Instagram) provides advertising measurement. See the next section.

Advertising and cookies

We advertise on Facebook and Instagram. To understand whether those ads actually lead to bookings, this site uses the Meta advertising pixel, which sets cookies and reports back to Meta that a visit or a booking happened. Meta may connect that activity to your Meta account if you have one.

You can limit this. Most browsers let you block or delete cookies in their settings, and Meta provides its own ad preference controls inside your Facebook or Instagram account. Blocking cookies will not stop you from booking an appointment.

Payment

No payment is taken on this website. Nothing is due when you book. Payment is due at the time of service, by cash, Venmo, or Cash App. We never see or store your card details. If you pay through Venmo or Cash App, that transaction is handled entirely by those companies under their own privacy policies.

Sharing your information

We do not sell your personal information, and we do not trade or rent it. We share it only with the services listed above, or where we are genuinely required to by law.

How long we keep it

We keep booking and customer records for as long as we need them to provide the service and to keep ordinary business records. If you ask us to delete your information, we will, unless we are required to keep something for legal or accounting reasons.

Your choices

You can ask us to:

  • tell you what information we hold about you
  • correct anything that is wrong
  • delete your information
  • stop contacting you

Email or text us using the details at the bottom of this page and we will take care of it. Depending on where you live, you may have additional rights under your local privacy laws; tell us and we will honor them.

Children

This website is meant for adults booking a service. It is not directed at children, and we do not knowingly collect information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.

Security

We take reasonable steps to protect the information we hold, and we keep it inside the services listed above rather than spread around. No website can promise perfect security, and we will not pretend otherwise.

Changes to this policy

If this policy changes, the new version will be posted here with an updated effective date at the top of the page.

Contact us

Renew Mobile Detailing serves St. Charles, Missouri and roughly 20 miles around it. Questions about this policy, or about information we hold about you:

  • Email: support @ renewmobiledetailer.com
  • Text or call: (636) 415-9110

Renew Mobile Detailing · St. Charles, MO and about 20 miles around

Text or call (636) 415-9110 · support @ renewmobiledetailer.com
Privacy policy · Terms of service